For Travellers
A Travel4Search.com website is a website on the world wide web that is dedicated to travel. The site is focused on trip fares, but also on travel advices.
(ref: ASTA - American Society of Travel Agents)
Consumer Complaints
Even the most well-prepared travelers can encounter some problems during a trip. Here are some tips to help you get these problems resolved.
During Your Trip
- Check your documents to establish the validity of your complaint.
- If you have a problem, speak up and bring the matter to the attention of those in charge.
- Keep notes with names, dates, times and locations of conversations.
- Keep receipts for additional costs.
- If baggage is lost or delayed, file a claim immediately and keep a copy.
After Your Trip
If you still have a complaint after you return home, review the materials from the travel firm, write to the firm responsible and provide adequate detail to substantiate the complaint.
Pursuing Your Complaint
If your complaint cannot be satisfied by dealing directly with the firm involved, you may wish to contact a consumer affairs organisation in your area.